The aim of feedback, whether in the form of criticism or praise, is to determine the employee’s position and further development. Therefore, work with transparent and clearly measurable goals. In our seminar Leading with a System you will receive the tools for an optimal assessment. In the seminar Feedback Competence for Managers you will learn appropriate communication techniques, how to distinguish between criticism of the matter at hand and criticism of behaviour. Your employees are given the necessary space for self-awareness. Sources of error can then be analysed together. With the right target system, you clarify what you measure performance or behaviour by.
As a manager, you probably ask yourself this question often. Motivation research distinguishes between three aspects that explain what motivates people:
How can you as a manager ensure that your employees are motivated? We help you ask the right questions!
What is most important in conflict management, how do you deal with problems and what else do you need to know about conflicts? With conflict management seminars you learn different measures and approaches to conflict resolution: