Course new techniques for the office online – Promotion up to 80% – Product No. F12. With the Course new techniques for the office the participants learn the following skills:

  • Agile working methods in the office
  • Ready to use with telephone and e-mail
  • Daily Challenge: Master tough phone calls and emails

 

Price for the Course New techniques for the office

Price: 590,– £ excl. 19% VAT.

Included in the price:
Participants documents as PDF,  3-course meal, coffee, tea, soft drinks and snacks in the breaks

Course new techniques for the office; book online with the product no. F12. Convenient and easy with the course form online.

 

Course New techniques for the office

 

Your benefit with the Course new techniques for the office

  • Agile working methods in the office
  • Ready to use with telephone and e-mail
  • Daily Challenge: Master tough phone calls and emails

Target group for the seminar New Techniques for the Office

  • Office managers and employees in the office
  • Customer Service, Internal Sales, Sales Assistant, Customer Service
  • Assistance for management, teams or projects

Book the Course new techniques for the office conveniently and easily with the seminar form online.

 

Book your lead with the Course new techniques for the office

Each participant will receive the following S&P products with the Course new techniques for the office:

+ S&P Tool Box: Agile techniques for office management

+ S&P Guide: Right Phone Calls

+ S&P checklist: 10 tips for successful objection treatment

+ S&P test: assess your own communication strengths

+ S&P Checklist: Identify your time thieves and time-wasters

Course program for the Course new techniques for the office online:

Agile working methods in the office

  • How do I establish an agile office management?
  • More flexibility in daily business – use of agile techniques:
    • Scrum, Kanban & Co.
    • Design Thinking for difficult tasks
    • Barcamp and Ted Talk
  • Create flow and establish a pull system

  • Agile processes: better cooperation in the company

  • Clearly define “rules of the game” in Office Management

  • Get colleagues on board ” – Make agility a common cause

Each participant receives the following S&P products with the Course new techniques for the office:

+ S&P Tool Box: Agile techniques for office management

 

Ready to use with telephone and e-mail

  • How do I start? Hanger for your successful conversation
  • Agile Negotiate by Phone and Email:
    • With the right questions you catch good fish
    • ZOPA, BATNA & Co.
    • Sell ​​concessions well
  • Your best tactics for phone and emails:
    • The big bite
    • Bad news / good news
    • Get customers on board with the salami tactic
  • Avoid False Friends in your communication
  • Skillful media mix: So you are even more successful with phone and e-mail

Daily Challenge: Master tough phone calls and emails

  • Receive complaints and complaints confidently
  • Interrupting lengthy, inappropriate phone calls skillfully
  • The most common email glitches and how to avoid them
  • Solve your bargaining position with the MESO concept
  • 5 success techniques for your customer negotiations by phone and e-mail

Each participant receives the following S&P products:

+ S&P Guide: Right Phone Calls

+ S&P checklist: 10 tips for successful objection treatment

 

Your Contact Person for the Course

Do you still have questions about our Course? You need a consultation or would like to register? We gladly support you:

Department of Continuing Education

Office London:+44 (0)2077180 – 282

Office Vienna:+43 (0)1 99460 – 6448

Office Munich:+49 (0)89 452 429 70 – 100

Office Hannover:+49 (0)511 93 639 – 460

E-Mail: service@sp-unternehmerforum.de

Course Moderation techniques for executives; book online with the product no. F12. Convenient and easy with the course form online.